Help center

Wellcome to Keather Help Hub!

Our Help Hub is designed with you in mind, providing a hassle-free solution to all your inquiries. Whether you have questions about product details, order status, or need assistance with returns, our dedicated support team is here to guide you every step of the way.

Frequently Asked Questions

What type of leather do you use for your products?

Each piece is meticulously fashioned from a selection of premium leather types, carefully chosen for their exquisite texture, durability, and timeless elegance. From supple full-grain leather that ages gracefully, to rich and velvety suede that exudes sophistication, every material is thoughtfully curated to ensure an extraordinary tactile experience

Are your leather products genuine?

Authenticity is at the core of everything we create. We take great pride in using only original leather of the highest quality for our products. When you choose a KEATHER leather product, you can be confident that you're selecting a piece crafted from genuine, premium leather that not only exudes luxury but also embodies our commitment to integrity and excellence.

What's the shipping time and cost?

At KEATHER, we believe in delivering not only exceptional products but also an unparalleled shopping experience. That's why we're delighted to offer free shipping on all orders. Your order will be carefully prepared and dispatched within 3 business days, ensuring that your [Brand Name] masterpiece reaches you swiftly and in impeccable condition

What payment methods do you accept?

We accept a variety of payment methods. You can choose to complete your purchase using cash for in-person transactions. For online orders, we gladly accept Visa and MasterCard credit cards, ensuring a secure and hassle-free checkout process.

Is my payment information secure?

At KEATHER, safeguarding your information is our utmost priority. We understand the importance of security when it comes to your payment details. That's why we have implemented robust measures to ensure that your payment information remains completely secure throughout your shopping experience.

Do you offer international shipping?

Currently, our shipping services are tailored to serve our local customers exclusively. We are focused on providing the best possible experience to those within our region. While international shipping is not available at this time, we deeply appreciate your interest in KEATHER.

What's your privacy policy?

Our Privacy Policy is designed to provide you with clear insights into how we collect, use, and safeguard your information. It outlines the measures we take to ensure the security of your data, how we handle your interactions with our website or services, and your rights pertaining to your personal information. You can find our comprehensive Privacy Policy in the dedicated section on our website.

  • US. Phone: 509-987-9499

    Feel free to reach out to us for inquiries, support, or any information you might need. We're here to assist you!

  • E-mail: sales@keatherland.com

    Feel free to reach out to us at this address for any sales-related inquiries, product information, or assistance you might require. We look forward to hearing from you!